PPT Slide

RIPE NCC Request Handling Now

C

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Hostmasters

autohmdist

Request Mail Handler/Distributor

RTT

General

Mail Person

General

Mail

System

autohm -

Request

Pre-Processor

humanhmdist -

Problem Mail

Handler

Rtt query

Web page

• Automate distribution - human to monitor

• Automate some request processing

• Customer status queries on web

ack

ack

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